Safety Center
Your safety is our priority
ListU is built around trust. Here is everything you need to buy and sell safely — and what to do if something does not feel right.
Scam prevention
Staying safe from scams
Use on-platform messaging
Always message through ListU. Never move conversations to WhatsApp or email before you have met the seller in person.
Never pay before seeing the item
Do not send payment before you have inspected the item — or received confirmed delivery evidence.
Prices that look too good are usually too risky
If something is listed significantly below market value, treat it with caution. Check the seller's trust level.
Never share verification codes
ListU will never ask for your one-time code by phone or message. Anyone who does is attempting fraud.
Meet in a public place
For cash transactions, choose a well-lit public location. Never meet at private addresses for high-value items.
Account security
Protecting your account
Verify your phone number
Phone verification raises your trust tier and protects your account. It also helps buyers trust you more.
Use a strong password
Use a unique password for ListU. Do not reuse passwords from other sites.
Check seller trust signals
Before messaging a seller, look at their verification badges, reputation band, and account age. Signed-in users see the full trust panel.
Trust the moderation layer
All listings pass through ListU's moderation system. If something suspicious slips through, report it immediately.
Community Guidelines
ListU is a community. We expect everyone to be honest, accurate, and respectful.
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Be honest
Only list items you own. Use accurate descriptions and real photos. Do not misrepresent condition, price, or availability.
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No prohibited items
Do not list illegal goods, counterfeit products, weapons, or items subject to export controls.
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Be respectful
Treat other users as you would want to be treated. Harassment, discrimination, and abusive behaviour will result in a ban.
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No fake listings
Creating duplicate, misleading, or placeholder listings to game the system is not permitted.
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Seen something wrong?
Use the report button on any listing or user profile to flag suspicious content. Our moderation team reviews every report and acts where guidelines have been violated.